Effectively Manage Problems & Events with CIPA

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Why Digitize Problem & Event Management?

Digitizing problem and event management with CIPA delivers immediate incident detection and logging, enabling organizations to track issues in real time with full historical context for deeper analysis. The platform streamlines collaboration by automatically assigning tasks to the right teams, accelerating resolution times. Its proactive approach helps anticipate and minimize recurring risks, while seamless integration with audits and corrective actions provides a unified, end-to-end view of operational disruptions—transforming reactive firefighting into strategic prevention.

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What We Offer

Key Features of CIPA for Problem & Event
🛠️Management🛠️

📌Incident Logging & Tracking📌

  • Quick problem reporting from any device.

  • Event categorization: quality, safety, production, maintenance, etc.

  • Attachments and photos to document incidents.

📢Notifications & Automatic Escalation📢

  • Alerts sent to relevant teams and managers.

  • Automatic escalation if no response within a defined timeframe.

  • Real-time dashboards to track incident progress.

🔍Incident Analysis & Resolution🔍

  • Problem classification by severity and impact.

  • Root cause analysis using methodologies (5 Whys, Ishikawa).

  • Link to corrective and preventive actions to eliminate causes.

📝 Action Plans & Resolution Tracking 📝

  • Action assignment to responsible parties.

  • Solution validation and verification.

  • Complete incident history for audits and reporting.

📊 Reporting & Key Metrics 📊

  • Automated reports on incident trends.

  • KPIs and dashboards: incident rate, resolution time, impact.

  • Predictive analysis to reduce problem recurrence.

🔗 Integration with Other CIPA Modules 🔗
  • 🚀 With “Anomalies” → Identify recurring deviations and improve processes.
  • 🔍 With “Actions” → Automate corrective and preventive action tracking.
  • 📋 With “Audits & Inspections” → Detect issues before they become critical.

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Added Value for Your Company ! 

CIPA drives operational excellence by reducing incident frequency through proactive prevention and targeted interventions, while accelerating resolution times via streamlined collaboration and automated workflows. The platform delivers unparalleled visibility, providing real-time access to critical data for informed decision-making, and ensures full regulatory compliance with complete, audit-ready traceability across all processes. Together, these capabilities create a closed-loop system that minimizes disruptions while maintaining the highest standards of quality and accountability.

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Testimonials and Use Cases

“With CIPA, we reduced incident resolution time by 40% thanks to automatic notifications and action tracking.”
Quality Manager,

Pharmaceutical Industry

“TDigitizing problem and event management improved traceability and significantly reduced recurring anomalies.”
Operations Director

Food Industry

Frequently Asked Questions

Can incident categories be customized in CIPA?

Yes, CIPA includes a complete module for CAPA management with automated tracking.

Does CIPA track incident progress?

Yes, every logged issue has real-time status and tracking.

Can incident trends be analyzed?

Absolutely—dashboards and KPIs help identify trends and recurrences.

Switch to Digital Problem & Event Management with CIPA

Ready to test the solution?

Try CIPA for free for 14 days

Want to improve incident management?

Schedule a demo with our team.

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